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Our Information and Policies |
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We will ship your item within
48 hours after receipt of cleared payment.
We are happy to combine shipping for you to save money
BUT please be reminded that it is important to check out at Kyozou after all items are added to your cart. Items purchased using one (1) user ID will automatically be consolidated into one (1) check out order and Kyozou will apply combined shipping rates to your order. It will also lead you to
PayPal.
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Shipping and Handling Rates |
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Buyers will shoulder Tariffs and Custom Duties imposed by their respective country.
Buyers pay for shipping.
Shipping and Handling Rates are dependent on the type of product.
For exact Shipping and Handling Rates on your item(s), please refer to the menu found at the auction page.
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We accept Money Orders, Payment through Western Union and Google Checkout but we prefer
Pay Pal.
    
To expedite service, we need everyone to use our On-line Check out!
We will NOT collect any passwords or credit card information from you! Our check out process is designed in such a way that it communicates with the merchant to confirm if payment has been made and cleared. Merchants do not provide us with any passwords or credit card information. Other methods of payment are outlined through our on-line Check out process. The winning bidder
MUST check out within 7 days. If payment is not received within 18 days of after end of auction, the item will be re-listed.
SPECIAL ARRANGEMENTS can be done by request.
You can
e-mail us at customerservice@jessreidad.com for more details.
Please also note that California Residents must pay
8.75% Sales Tax.
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This is an auction and everything is sold as is unless otherwise noted.
Returns are ONLY allowed IF the item is MISREPRESENTED.
Please ask appropriate questions before bidding.
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1. Do you combine shipping?
2. How much is the shipping and handling rate for this item?
3. Do you ship internationally?
4. Do you end auctions early?
5. To save on shipping, can we just pick up the item?
6. When can I expect my item to arrive?
7. Can we change the size of the item?
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Q: Do you combine shipping?
A: Yes, we do combine shipping.
Please be reminded that it is important to check out at Kyozou after all auctions are completed.
Items purchased using one (1) user ID will automatically be consolidated into one check out order
and the combined shipping discount will be applied to the total. Please pay your items using our check out system,
that will lead you to PayPal.
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Q: How much is the shipping and handling rate for this item?
A: Shipping and handling rates depend on the item or product and the country it will be delivered to.
Please be informed that our shipping and handling rates are fixed.
Please refer to the drop down menu at the auction for exact rates.
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Q: Do you ship internationally?
A: Yes, we ship worldwide except for items with specified restrictions.
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Q: Do you end auctions early?
A: No, we do not end auctions early. All auctions will go for the full duration.
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Q: To save on shipping, can we just pick up the item?
A: We do not allow local pick ups.
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Q: When can I expect my item to arrive?
A: We usually ship our items within 48 hours or 2 business days after payment has been cleared.
Local shipping usually takes 4 to 7 business days to arrive while international shipping takes a longer time.
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Q: Can we change the size of the item?
A: We only carry the size that is posted thus we cannot change it.
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